Smith & Hanks Shipping

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping delivery estimates

UPS orders will usually arrive in 1-7 business days and LTL orders will usually arrive in 5-14 business days.  If our delivery companies are to bring the product into your home, they will call to schedule a delivery time and date.  Please note, this could extend the delivery window by a few days, depending on location and availability.

Shipment to P.O. boxes or APO/FPO addresses

Because of the size of our products, Smith & Hanks does not ship to PO Boxes or APO/FPO addresses.

Damages

In the unlikely event that your product is lost or damaged during shipping, Smith & Hanks​ will repair or replace your item.