Smith & Hanks Shipping
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping delivery estimates
UPS orders will usually arrive in 1-7 business days and LTL orders will usually arrive in 5-14 business days. If our delivery companies are to bring the product into your home, they will call to schedule a delivery time and date. Please note, this could extend the delivery window by a few days, depending on location and availability.
Shipment to P.O. boxes or APO/FPO addresses
Because of the size of our products, Smith & Hanks does not ship to PO Boxes or APO/FPO addresses.
In the unlikely event that your product is lost or damaged during shipping, Smith & Hanks will repair or replace your item.